Collapsed ceilings, mice and mould: Appalling conditions

According to ITV News

The UK’s biggest housing association has admitted it has failed tenants after an ITV News investigation found widespread disrepair and squalid conditions across an entire housing estate of nearly 500 homes.

Clarion Housing issued an apology to all its residents of Eastfields Estate in Mitcham, south London, admitting that they “had not had the service they deserve.”

ITV News found shocking conditions on the estate and dozens of families living in damp, mouldy, crumbling homes with ongoing leaks.

The estate is plagued by a rodent infestation, with several residents showing us videos of mice and rats in their properties.

Clarion, which owns 125,000 homes across the UK and this year recorded a turnover of £943 million, have been accused by Eastfields’ tenants of abandoning them and ignoring their complaints for years.

Housing Associations offer more affordable rented housing, predominantly to people on lower incomes.

Similar to council housing, housing associations charge generally cheaper rent than privately rented housing with longer tenancies.

Affordable housing for rent however is in short supply, and there are long waiting lists for housing association homes – it is common for people to wait several years to be given a permanent property.

Juliet Arthur and her husband work three jobs between them to pay Clarion £1,300 a month for a property they live in with their three children.

They have been forced to live for eight months without any lights on the top floor of their house, including in the family bathroom and their children’s bedroom.

The lights cut out in November last year after a leak in her living room caused the ceiling to collapse, inches from where her son was doing schoolwork. When we visited Juliet on June 1, there was still a huge hole in her ceiling, seven months after it caved in.

If you have damp issues within your property and are renting from Council or Housing Association the contact us now on 0800 368 9181 and Start Your Claim Today

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